SHIPPING
Where do we ship?
We ship our products globally with our designated courier.
How much does shipping cost?
Free shipping is available for orders over 3000 HKD,
for orders below 3000 HKD (exclude Hong Kong),
the shipping fee will be 200 HKD.
Delivery is handled by DHL/FedEx.
How long does shipping take?
We will dispatch your purchase no more than 15 days after your order is being confirmed.
The estimated shipping time:
Shipping within Hong Kong: 1-2 Working Days*
Shipping outside of Hong Kong: 4-7 Working Days*
*Working Days are Monday to Friday, excluding Public Holidays.
The estimated shipping time:
Shipping within Hong Kong: 1-2 Working Days*
Shipping outside of Hong Kong: 4-7 Working Days*
*Working Days are Monday to Friday, excluding Public Holidays.
How will I know when my order ships?
We will send you an email including your tracking number as soon as your order ships.
Lost Package
If your package is lost in transit, please e-mail us right away at hello@kklue.com and we will try our best to solve the issue.
International Taxes & Duties
Please note that once your order arrives in the country of destination, local guidelines apply and your order may be subject to country taxes and local duties.
These taxes and duties are not included in your purchase price and are the responsibility of the customer. Please refer to your local postal service for rates.