SHIPPING
Where do we ship?
We ship our products globally with our designated courier.
How much does shipping cost?
We ship our products from Hong Kong.
Shipping within Hong Kong: Free of Charge
Shipping outside of Hong Kong: Additional HK$200 per shipment
Shipping within Hong Kong: Free of Charge
Shipping outside of Hong Kong: Additional HK$200 per shipment
How long does shipping take?
We will dispatch your purchase no more than 14 days after your order is being confirmed.
The estimated shipping time:
Shipping within Hong Kong: 1-2 Working Days*
Shipping outside of Hong Kong: 4-7 Working Days*
*Working Days are Monday to Friday, excluding Public Holidays.
The estimated shipping time:
Shipping within Hong Kong: 1-2 Working Days*
Shipping outside of Hong Kong: 4-7 Working Days*
*Working Days are Monday to Friday, excluding Public Holidays.
How will I know when my order ships?
We will send you an email including your tracking number as soon as your order ships.
Lost Package
If your package is lost in transit, please e-mail us right away at hello@kklue.com and we will try our best to solve the issue.
International Taxes & Duties
Please note that once your order arrives in the country of destination, local guidelines apply and your order may be subject to country taxes and local duties. These taxes and duties are not included in your purchase price and are the responsibility of the customer. Please refer to your local postal service for rates.