RETURN & EXCHANGE
If you need to make a return/exchange please fill out your information here.
We are excited in delivering beautiful, quality and handcrafted jewelry to you and we want you to feel great about them too. If for some reason you are not satisfied with your purchase, you can start a return for a refund or exchange within 14 days of the purchase date.
Please note we do not accept returns or exchange when:
Items are not returned in their original condition i.e. have been worn, damaged or are sent without original package
Items are return outside the specified return timeframe
Personalized, engraved or custom pieces are not eligible for a return or exchange
At this time, all international sales are final.
Return Fee: HK$ 25 fee deducted from final refund
Exchange Fee: HK$ 25 fee payable here to cover shipping costs
If you have any questions, please contact firstname.lastname@example.org