Free Shipping
Hong Kong, Macau & Taiwan: Enjoy complimentary Free Shipping on all orders, with no minimum purchase required.
International Shipping : Free Shipping on orders over HK$3,000 (approx. US$384).
For orders under HK$3,000 (US$384):
- Singapore & Malaysia: A flat standard shipping fee of HK$100 (approx.USD13) applies at checkout.
- All other regions: A flat standard shipping fee of HK$200 (approx. US$26) applies at checkout.
Our Carriers: All shipments are fully insured and handled via premium, express global couriers — DHL, FedEx, or UPS. Complete with end-to-end tracking straight to your door.
Returns & Warranty
- Non-sale items can be returned within 14 days of delivery.
- 2-Year Warranty: Complimentary repairs on all pieces with proof of purchase.
- Lifetime Support: Professional paid repair and replating services, forever.
Exclusive Letter Design
Every personalized piece begins with KKLUE’s signature typeface—not a standard font.
KKLUE ON YOU
Why It Takes 15 Days？
Once your order is confirmed, we begin creating your personalized piece.
Every piece is individually handcrafted and carefully finished by our artisans.
Your piece is carefully inspected, beautifully packaged, and prepared for delivery.
We’ll email you at key stages, so you’ll always know where your piece is in the process.
Once your order is confirmed, we begin creating your personalized piece.
Every piece is individually handcrafted and carefully finished by our artisans.
Your piece is carefully inspected, beautifully packaged, and prepared for delivery.
We’ll email you at key stages, so you’ll always know where your piece is in the process.
